Privacy Policy
At San Roku Ku, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you use our film rental and streaming services.
1. Information We Collect
1.1 Personal Information: When you create an account, rent a film, or contact us for support, we may collect personal information such as your name, email address, payment details, and any other information you provide during the use of our services.
1.2 Usage Data: We collect information about how you use our services, including your interactions with our platform, the films you rent or stream, your IP address, device information, and browsing activity.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track user activity, and analyze usage patterns on our platform. You can control the use of cookies through your browser settings.
2. How We Use Your Information
2.1 Service Provision: We use your personal information to provide you with access to our film rental and streaming services, process your payments, and ensure a smooth user experience.
2.2 Communication: We may use your contact information to send you updates, promotional offers, and other information related to our services. You can opt out of receiving promotional communications at any time.
2.3 Analytics: We use usage data and tracking technologies to analyze how our services are used, improve our platform, and enhance your experience.
2.4 Legal Compliance: We may use and disclose your information as required by law or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
3. How We Protect Your Information
3.1 Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
3.2 Payment Information: All payment transactions are processed through secure third-party payment gateways. We do not store your payment information on our servers.
3.3 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
4. Sharing Your Information
4.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors and email communication services. These providers are required to protect your information in accordance with this privacy policy.
4.2 Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, such as a court or government agency.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the business transaction.
5. Your Rights and Choices
5.1 Access and Correction: You have the right to access and correct the personal information we hold about you. You can update your information through your account settings or by contacting us directly.
5.2 Deletion: You can request that we delete your personal information, subject to certain legal obligations. You can also delete your profile at any time by visiting My Account page.
5.3 Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Please note that you may still receive transactional or service-related communications.
5.4 Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.
6. Children’s Privacy
6.1 Age Restrictions: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
7. International Data Transfers
7.1 Transfer of Information: If you are accessing our services from outside the jurisdiction in which we operate, please be aware that your information may be transferred to, stored, and processed in the jurisdiction where San Roku Ku operates. By using our services, you consent to the transfer of your information to our jurisdiction.
8. Changes to This Privacy Policy
8.1 Updates: We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on our platform and updating the “Last Updated” date at the top of this policy.
9. Contact Information
For any questions or concerns regarding this privacy policy or the handling of your personal information, please contact us at:
Support Email: support@sanrokuku.com
By using our film rental and streaming services, you acknowledge that you have read, understood, and agree to the terms of this privacy policy. Thank you for choosing San Roku Ku.